I am a long-time Virgin Mobile customer. I don't particularly want to change to another provider. But this new development has me seriously riled. Here's the deal:
Once a month I buy my minutes, sometimes I add a texting pack. I've bought Mobile Web packs on the odd occasion. I buy a new phone probably once a year. As you all know the phones aren't free, like on contracts, but that's the way I prefer it. At least I'm free to change service at any time without ETFs. So essentially I'm not their biggest source of income, but I add a couple of hundred dollars to their revenue stream every year.
So when I see the new Assurance Wireless ads it really gets me. Here I am, a loyal paying customer of this company, and they start giving away FREE phones and FREE minutes for those phones! Sounds too good to be true? Check out http://www.assurancewireless.com/
Mind you, they are not giving these phones or free minutes to their loyal customers, they are giving them away solely to draw in new customers from the low-income bracket. You see it's another bait-and-switch tactic from one of the most complained-about companies in the US, Sprint. Yeah, you might not know that Virgin Mobile (USA) got bought out by Sprint, the parent company of another prepaid provider, Boost. So they draw in these poor folk and then bargain on the fact that most of them will go over the allotted free minutes and will have to buy more. In the meantime, you and me are subsidizing Sprint's little marketing exercise with our normal priced purchases. Why not pass some savings our way, Sprint? We are struggling too, you know!
My plan is to shake up the conscience of Sprint President, Mr Hesse, so that maybe he will decide to be as nice to his loyal customers as to these new customers his company is trying to win. If you want to join me, click on the following link, (insert email link here), and let him know that you too, are interested in a free phone and some minutes to boot.
Here's my message to Mr Hesse, feel free to copy and paste!